Teamwork;
Functioning Together at Your Individual Best
By Jim Smith
Teamwork is a watchword of family, business, and national
efforts. As Americans, we look for teamwork in sports, at work, and everyday
enjoyment. Various acrostics have been used to describe teamwork. “T.E.A.M.” is
a well-known one. It stands for “Together Each Accomplishes More”. Team
building efforts, aimed at increasing trust, defining roles, applying
expertise, and reaching goals represent the core of multiple training programs
in schools and community groups, and small to large corporations. Yet when all
is said, all is done, teams are usually not more enlightened or ready for
“teamwork”.
Even though there is a greater understanding and
feeling of togetherness and a common cause or common enemy, improvement in
performance remains marginal. The former status quo of outcomes remains after
these teambuilding and “iso-morphic” experiences. Teams return to the daily
grind wondering how is it that with all these team building experiences, the
team still functions much the same way, and falls into the same “old routines”?
The next paragraphs provide an understanding and action plan to improve
performance. Once these two concepts are understood, performance will improve.
Teamwork is a function of two actions: contribution
and reliance. Contribution refers to the individual efforts and
abilities of each member to reach team goals. For simplicity sake, contribution
refers to adding what is expected or more so the team effort can succeed.
Reliance, on the other hand, means that individual team members can depend on
the efforts of the other team members’ in reaching the goal. Reliance means
trusting that other team members will add to the team’s efforts to reach team
goals.
The “contribution question” is “What must you do for
the team?” The “reliance question” is “What must the other team members do for
team?” A strong and satisfactory answer to each question is key to success.
Success means balancing both contribution and reliance in such a way as to
produce optimal performance. Optimal performance means immediate goal
attainment and sustained performance. Sustained performance means the ability
to consistently achieve goals in both the long and the short term.
To
contribute as a team member it is imperative to know what contribution is
expected of you, and how you can best carry it out. How can you contribute your
individual best? To rely on the team, on the other hand, it is imperative to
know and act so other team members can accomplish their expected task. This
requires “sensing” the present level and ability of team members, and
understanding their expectations of each other. Because of our limited ability
to be aware of others as well as our own action, team size must be limited.
Most authorities limit a core team size to five of six. If a larger number is
required on a team, the team is still divided into functionally diverse
segments. An example is a football team. Here, a 12-person team is divided into
geographically into the line, the backfield, and the ends. The same football
team can be divided by function as eligible and non-eligible receivers, or
passer, runners, blockers, and receivers. This division makes the twelve
persons easy to manage. Also, the strengths and weaknesses of the twelve
members can be balanced for optimal effectiveness.
It
is important to keep contribution and reliance balanced to assure fairness. The
contributor must be able to rely on the team. If the contributor cannot rely on
the team then the contributor is being used, or unfairly treated. Each
contributor must be rewarded properly or team will break down. Yes, the team
pays its contributing members in many ways, such as the timeliness or strength
of its response. Likewise, the team keeps balanced by giving to members that
contribute. If the team gives to members who do not contribute enough then the
team becomes a welfare program. The team, in this case, responds or gives its
resources for no known reason. The team will be weakened by such an activity.
(This does not apply to those who have retired from the team or those who are
infirm. Both of these have value in response.)
It
is not necessary to have other people on your team to accomplish this dynamic
of contributing and responding. It can be done internally or just by one
person’s activity. To accomplish this simply conceptualize yourself in two
parts, your body, and your mind. Your body and mind contribute and respond to
one another in order to live a healthy productive life. Your body can carry out
your inner choices. Your body’s needs are more easily attained through a
creative, and therefore, a contributing mind. This is essential.
*iso-morphic:
An experience in an environment outside of the normal course of business that
is during or afterward compared back to the normal course of business by
analogy, as a learning tool. For example, wilderness journeys, obstacle
courses, or other off site team exercises.